Ubuntu and the Wall Street Journal

Ubuntu is still a little "rough"... according to the WSJ.

PERSONAL TECHNOLOGY

By WALTER S. MOSSBERG

This column is written for mainstream, nontechie users of digital technology. These folks aren't necessarily novices, and they aren't afraid of computers. They also aren't stupid. They simply want their digital products to operate as promised, with as little maintenance and hassle as possible.

So, I have steered away from recommending Linux, the free computer operating system that is the darling of many techies and IT managers, and a challenger to Microsoft's dominant Windows and Apple's resurgent Macintosh operating system, OS X. Linux, which runs on the same hardware as Windows, has always required much more technical expertise and a yen for tinkering than average users possess.
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I've been testing one of those Dell Ubuntu computers, a laptop called the Inspiron 1420N. I evaluated it strictly from the point of view of an average user, someone who wouldn't want to enter text commands, hunt the Web for drivers and enabling software, or learn a whole new user interface. I focused on Ubuntu and the software programs that come bundled with it, not on the hardware, which is a pretty typical Dell laptop.

My verdict: Even in the relatively slick Ubuntu variation, Linux is still too rough around the edges for the vast majority of computer users.
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Emphasis mine...

If an individual had grown up with something other than Windows would they still be able to consider themselves "average"? I suggest that if an individual had made an equivalent investment in Linux their expectations would be considerably different than if he/she started with Windows today. (If a person grew up speaking English all of their life how would the feel about being thrust into Chinese?)

We have all 'grown up' dealing with the vagaries of Windows. We survived the years and years of BSODs. We still have to accept 'crashes' as a fact of life. AND we still have to accept BigBrother Bill&Steve telling us what is right/good for us. Excuse me but exactly what is the Windows promise? To me this smacks of 'better the devil you know'. I have news: The Devil is still the Devil.

I am an "average" Linux user. I started with Linux in 1997-98. My work with Ubuntu, though it is not my favorite distro, clearly indicates that it is very smooth. So a much superior Operating System (OS) coupled with an excellent Graphical User Interface (GUI) makes Linux the hands-down winner in my book.